Reference

Legal Terms That Govern Your Account on ph1vip

These terms set out your rights, our responsibilities, and the rules that apply when you use ph1vip — including how your account data is handled, what cookies we use, and how to reach us with any legal request.

Account Eligibility RulesData & Privacy CommitmentsCookie PolicyPlayer Rights & RequestsContact Paths for Legal Queries
ph1vip Legal Terms That Govern Your Account on ph1vip
HOW WE HANDLE DATA

Account Security, Data and Your Rights at ph1vip

We handle account data with a clear retention policy and give you direct control over what stays on file. Your GCash and Maya wallet details are stored in encrypted form and are never shared with third-party advertisers. You can request a full export of your account data, ask us to correct inaccurate records, or request deletion — subject to any retention requirements imposed by applicable law.

Encrypted Account Storage

Your login credentials, GCash details and Maya wallet references are stored using encryption. We never expose raw payment identifiers in any internal log or support record.

Cookie Control

Cookies on ph1vip handle session continuity and fraud detection only. You can adjust cookie preferences through your browser settings at any time without losing your account access.

Data Retention and Deletion

We keep account records only as long as required by law. Once that period ends, data is permanently deleted or anonymised. You can request early deletion by contacting our legal team.

Your Right to Correct Records

If your account information — including your registered email, mobile number, or linked InstaPay details — is incorrect, you can request a correction through the Help Centre or via live chat.

LEGAL CONTACT PATHS

How to Reach Us for Legal and Policy Questions

If you have a question about these terms, want to request a copy of your data, or need to report a concern about how your account information is handled, you can contact us through the channels below. We aim to acknowledge legal and data requests within a reasonable window and will respond through your registered account contact details.

Live Chat Support Open live chat from the lobby footer on any device. This is the fastest path to reach our team for account-related legal questions, including data access requests.
Email for Legal Requests Send formal data requests, policy queries or account closure requests to our legal contact email shown in your account settings under the Help section.
Account Help Centre The Help Centre inside your account dashboard covers cookie settings, data export requests, and steps to update your registered GCash or Maya details.

Common Legal and Policy Questions from Our Players

These are the questions we hear most often about account terms, data rights and policy. If yours is not here, reach us through live chat or the legal email address in your account settings.

These terms apply to every registered ph1vip account. Access is limited to eligible players where Philippine law permits, and each account is bound by these terms from the moment of registration.

Send a data access request through the Help Centre in your account dashboard or email our legal contact address. We will respond to your registered email within a reasonable timeframe.

Yes. You can request deletion through live chat or our legal email. We will process it subject to any retention period required by applicable law, then permanently remove or anonymise your records.

Cookies manage your session and support fraud detection on the platform. You can turn non-essential cookies off in your browser settings; this will not block access to your account or the lobby.

No. Your GCash, Maya and InstaPay wallet details are encrypted and used only to process your transactions. We do not share raw payment identifiers with advertisers or unrelated third parties.

We notify you of material changes through your registered account contact before they take effect. Continued use of your account after that date means you have accepted the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.